Innovation stopped being about AI
a while ago. Now it is about a refined human touch

We are a digital agency for branding, design, websites and webshops, apps and the AI & API integrations that make everything work together.

Collega's aan het werk bij de houten wand met het groene neonlogo
Twee mensen lopen in vaart een zwevende houten trap op langs een betonnen wand

From multinationals to the corner bakery

Large organisations with smart integrations behind the scenes, and the shop around the corner that simply wants to be found. Everyone gets the same team, and you call the people who actually build your site.

Feel free to throw the logos around, or see what we made for them.

how we work

This is what happens when we start.

Three phases, one steady team. At every step you know what we are doing and who is working on it, from the first conversation to long after launch.

The foundation

First we get to know you. You sit down straight away with the people who will actually build for you, and together we turn your idea into a concrete plan.

reviews

What our clients say.

What clients say about us, straight from Google. Worked with us yourself? We'd love to hear how it went.

all reviews on Google

Innovatie Media heeft voor ons een maatwerk applicatie gebouwd. Werkt top en als er iets is zijn ze altijd bereikbaar.

Sinds we samenwerking hebben met hun zien we een duidelijke groei in onze online zichtbaarheid en professionaliteit. Ze denken echt mee, schakelen snel en komen altijd met slimme oplossingen die passen bij onze doelgroep. Communicatie is duidelijk, transparant en persoonlijk — precies wat je wilt wanneer je jouw online aanwezigheid uit handen geeft. Kortom: een betrouwbaar bureau dat levert wat ze beloven en onze verwachtingen zelfs overtreft. Absoluut een aanrader voor iedereen die online wil groeien.

Nick heeft mijn website gemaakt waar ik ontzettend tevreden mee ben. Maar waar ik nog meer over te spreken ben is dat Nick een business partner is voor websites en koppeling waar menig jaloers van wordt. Dankjewel Nick, dat we nog vele jaren voort mogen met ons partnership!

In de dynamische wereld van online marketing en webshopbouwers zijn er gelukkig nog steeds parels: gepassioneerde en professionele experts die écht maatwerk leveren. Innovatie Media heeft onze bedrijfswebsite volledig vernieuwd, voorzien van een fris design en een schitterend eindresultaat opgeleverd. Van harte aanbevolen!

frequently asked questions

Good to know.

Can't find your question? Read more in the knowledge base, or just ask us.

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Working together

How does working with you start?

With an introduction. You tell us what you want to achieve, we ask questions and think along. Then you get a proposal with what we'll do, what it costs and when it will be ready. Only when that feels right do we get to work.

Do you also work for small businesses?

Yes. We work for big brands and for the business around the corner, and give them the same attention. The approach adapts to your situation, not the other way around.

What do I need to get started?

Mostly an idea of what you want to achieve. Texts, photos or a logo don't have to be ready yet: we help you with those, or we make them together.

Who do I talk to during the project?

The people working on your project. That keeps the lines short, and you always know where things stand.

Can you take on just part of the work?

Yes. Sometimes we build the whole site, sometimes just an integration, a brand identity or a campaign. You decide what you need us for.

Do you work with our own team or other agencies?

Yes. We're happy to work alongside your own people or other parties, such as a marketing agency or your IT supplier. With clear agreements on who does what, it runs smoothly.

How do you keep me updated?

We agree in advance how and when we'll be in touch. Along the way we show you what's there, so you can steer before anything is finished.

What if I'm not happy with the design?

Then just say so. We discuss what doesn't feel right and adjust it. That's why we show designs early, so we stay on course together.

Costs & planning

What does a website or online shop cost?

That depends on what you need: a compact website is a different project from an online shop connected to your stock. After the first conversation you get a tailored quote, so you know where you stand in advance.

How soon will my site be live?

That depends on the scope and on how quickly texts and images are ready. The plan shows from the start when each part will be finished, so you always know where we are.

What if I want something different during the project?

No problem. Small changes we simply include. If it's something bigger, we first discuss what it means for the schedule and the costs, so you don't run into surprises.

Are there fixed costs after launch?

That depends on what you choose. Hosting, maintenance and any licences are ongoing costs. They're in the quote up front, so you know where you stand.

Why don't you give a price without a conversation?

Because no two projects are the same. A short introduction is enough to see what you need, so the quote is right and you don't face surprises afterwards.

Can I start in steps?

Yes. We can start small with what matters most now and expand later. That spreads the costs and lets you learn what works along the way.

What do I need to do myself during the project?

Mainly think along and give feedback on time. We create texts and images together or take them from you. The sooner we have your input, the sooner you're live.

What's in a quote?

What we'll make, what it costs and when it's ready, plus what continues after launch, such as hosting. So you know exactly what you're saying yes to.

Websites

Can I manage the site myself afterwards?

Yes. We build in WordPress, with blocks you fill, change and move around yourself. At handover we show you how it works, and if you get stuck later, you simply give us a call.

Will my site be easy to find on Google?

We build it technically sound: fast, with a logical structure and structured data, so Google understands your site well. We also help with texts and keywords that match how your customers search.

Does my site work well on mobile?

Yes. We design and test every page for phone, tablet and desktop. Often most of your visitors are on their phone, so we pay extra attention there.

Can you renew my current site?

Yes. We first look at what works well and what could be better. When switching, we redirect old addresses to the new pages, so you keep your place in Google.

Can my site be in multiple languages?

Yes. This site itself is in eight languages. We handle the translations per page, with the right settings for Google in every language.

Do you build with templates?

No. We design and build your site to measure in WordPress. That way it fits your brand exactly and pages load fast, without unnecessary ballast.

Can I add pages myself later?

Yes. With the blocks we create for your site, you put together new pages yourself, without anything falling out of style.

Is my site accessible to everyone?

We build with accessibility in mind: good contrast, clear headings, descriptions for images and a site that also works with the keyboard.

Marketing

Do you also do online advertising?

Yes. We set up campaigns on Google, Facebook and Instagram. Together we look at what they deliver and adjust where needed.

Can you also create a logo and brand identity?

Yes. From a new logo to a complete brand identity with colours, typefaces and examples, so everything you put out fits together.

Do you also make photos and videos?

Yes. Your own imagery works better than stock photos, because it shows who you really are. We make photos and videos for your site, your socials and your campaigns.

Do you help with social media?

Yes. We think along about what you share and create content that fits your brand. Want more reach? Then we add targeted ads.

Can you write texts too?

Yes. We write texts that match how your customers search and talk, or we polish yours. So the content is just as right as the design.

How do you measure whether marketing works?

We agree in advance what success means, such as enquiries or sales, and measure it with the right tools. So you see what works and we shift budget to what pays off.

Do you keep working on findability after launch?

If you'd like, yes. We look at rankings, keywords and what visitors do, and improve pages where it pays off.

How soon will I see results from ads?

Ads usually bring visitors faster than ranking in Google, but we also use the first weeks to learn what works. We adjust based on numbers, not gut feeling.

Hosting & maintenance

Do you also take care of hosting and maintenance?

Yes. We host your site ourselves and keep it secure and up to date, with updates, backups and security. You don't have to think about it anymore.

What if something goes wrong with my site?

Then you call or email us and we sort it out for you. We make regular backups, so in the worst case we restore an earlier version.

How do you keep my site fast?

With lightweight code, images in modern formats and smart caching. Before launch we measure the speed and fix what can be better.

Is my site secure?

We keep WordPress, plugins and the server up to date, use a secure connection and shield your site against break-in attempts.

Where is my site hosted?

On servers in Europe that we manage ourselves. That way we know exactly how everything is set up and can act quickly when needed.

What does maintenance include?

Updates to WordPress and plugins, backups, security and keeping an eye on speed. Exactly what we do and how often, we agree with you in advance.

Will my site get a secure connection (https)?

Yes, we take care of that. Every site we host gets a certificate, so visitors and Google trust your site.

Do you help with privacy and the GDPR?

We take care of the technical basics: a secure site, collecting as little data as possible, and forms and cookies that are set up properly. You align the legal texts with your own adviser.

Integrations & AI

Can you connect my accounting, stock or scheduling?

Yes, we do that a lot. Whether it is your accounting software, stock system, CRM or scheduling: we get your systems talking to each other, so you do less double work.

Do you use AI?

Yes, where it helps. Smart tools and automation get you live faster and save manual work. But who you are and why customers choose you, we figure that out together. Human to human.

Can you automate my work?

Often, yes. Think of requests that go straight into your CRM, quotes that build themselves or emails that go out automatically. We look at where you lose the most time and start there.

Do you also build apps or a client portal?

Yes. For example a place where your clients see their quotes, invoices and the progress of their project. We build it to measure, connected to the systems you already use.

Which systems can you connect to?

Most systems that offer an integration (API), such as accounting software, CRMs and stock or scheduling tools. We first look at what you use and what's possible.

What does an integration cost?

That depends on the systems and how much needs to happen. A simple integration is a smaller job than a complete automation. After a short inventory you know where you stand.

Do you let AI write texts?

Sometimes as a tool, for example for a first draft. But what ends up on your site is written and checked by people who know your brand.

Can you build a chatbot or AI assistant?

Yes, if it truly helps your customers. Think of an assistant that answers questions based on your own information. We first check whether it pays off before we build it.